Hotel Galaxy Inn - Hotel in Navi Mumbai

Dear Hotel Galaxy Inn Management, I hope this message finds you well. I am a regular guest at your hotel and have always appreciated the service and cleanliness of the rooms provided. However, I feel compelled to share a less than satisfactory experience I encountered during my recent visit. Upon check-in, I was met with an unwelcoming attitude from a staff member named Mr. Tiwari. His approach was quite arrogant and rude, which is not what I have come to expect from your esteemed hotel. This experience was disheartening and not reflective of the high standards of hospitality that Galaxy Inn is known for. I believe feedback is essential for improvement, and it is in this spirit that I bring this matter to your attention. I trust that this is an isolated incident and not indicative of your hotel's customer service philosophy. Thank you for taking the time to address this issue. I look forward to your response and to continued visits to your hotel, which I otherwise hold in high regard. Warm regards, Ishwar Chavan

Cozy Stay. Good and Polite Staff. Food has to be ordered. Room size small but okay for single person on business tour. Walkable from MBP.

The Hotel is a brand new building. That's why I booked it. It's in an industrial area, so people who wanna do their business related stays, it's a good option. I stayed solo so the room had ample space. The price is decent considering the location and facilities. I got cabs very easily. You will get meals if you need.